Maintaining patient / client confidentiality is of the utmost importance to our medical device organization. Although we strive to protect an individual’s identity, there may be instances where their identity must be disclosed if/when governmental authorities become involved.
Strive Orthopedics, LLC will make every effort to protect an individual’s identity, but in the event a regulating authority becomes involved in the investigation, an individual’s identity may have to be disclosed.
All information recorded in the patient’s medical record, billing information, and/or any patient-related information (written or electronic) is to be considered and treated as confidential. Therefore, no access or disclosure of information shall be made by or to any individual who does not have an established, appropriate need for such access.
Information released from the patient’s record must follow the Patient Medical Records Policy and Protected Health Information Policy.
All documents concerning peer review, credentials, quality assurance, variance reports, risk management matters, financial records, and personnel files are created and maintained within strict legal parameters, which establish protection of immunity and evidentiary privilege while maintained as intended under the law.
Strive Orthopedics, LLC employees are not to discuss patient information, including any aspect of the patient-physician relationship, unless within the context of providing patient care. Employees may not discuss confidential matters concerning physicians or other healthcare providers.
Even if there is a legitimate reason for the discussion of confidential matters, discretion is to be used at all times; confidential information is not to be discussed or displayed in areas where it may be potentially viewed by the public.
Only the minimally necessary amount of patient information shall be accessed or disclosed for any purpose.